Privacy & Data Protection

Privacy Policy
At Your Doorstep Medical
Last Updated: July 10, 2025

We Respect Your Privacy
This policy explains how we handle your personal and health information when you use our website (www.atyourdoorstepmedical.com) or services.

1. What We Collect
We only collect what’s necessary:
Contact Info: Name, email, phone, address (for home visits).
Health Details: Medical history, symptoms, or treatment requests (e.g., weight loss programs).
Payment Info: Card/billing details (processed securely via Optimantra and QuickBooks).
Website Data: IP address, browser type, and pages visited (using cookies).

2. How We Use Your Information
To serve you better, we use your data to:
Provide medical care (e.g., consultations, lab tests).
Process payments and insurance paperwork.
Respond to your questions or appointment requests.
Improve our website and services.

3. When We Share Information
We never sell your data. We only share when required.
With your doctor/nurse for treatment.
With secure partners (e.g., labs for tests, billing services) who sign confidentiality agreements.
If legally obligated (e.g., by court order or public health emergency).

4. Your Health Privacy (HIPAA)
We follow strict HIPAA rules to protect your health information.
You can:
Request copies of your medical records.
Ask us to correct errors.
Limit how we share your data (where possible).
Contact us at info@atyourdoorstepmedical.com for these requests.

5. Security
We protect your data with:
Encryption (for online forms and stored data).
Staff training on privacy practices.
Regular security checks.

6. Cookies
Our website uses cookies to:
Remember your preferences (e.g., login).
Analyze site traffic (anonymously).
You can disable cookies in your browser settings.

7. Your Choices
Opt out of marketing emails anytime (use the "unsubscribe" link).
Disable cookies.

8. Changes to This Policy
We’ll update this page if policies change. The "Last Updated" date will reflect revisions.

Contact Us
Questions? Reach our Privacy Officer:
Email: info@atyourdoorstepmedical.com
Phone: (602) 489-4958
Address:  #1098 2501 W Happy Valley Rd Suite 4 Phoenix, Arizona 85085